Contact information

BuyAura is an online retail store serving customers throughout Pakistan. For product questions, order assistance, delivery updates, returns, refunds, or other customer-service matters, you can contact us using the details below.

Business Information

Business/Store Name: BuyAura

Customer Support Email: buyaurashopify@gmail.com

Phone and WhatsApp: +92 348 4793379

Business Address:

BuyAura
Karmani Road, Chung
Lahore, Punjab 53800
Pakistan

Customer Support Hours

Monday to Saturday: 10:00 AM–6:00 PM Pakistan Standard Time

Sunday and Public Holidays: Closed

Messages received outside our support hours will be reviewed during the next working day.

Order-Related Enquiries

When contacting us about an existing order, please provide your order number, customer name, and the phone number used when placing the order. This helps us locate and assist with your order efficiently.

Returns

The business address stated above is provided for customer contact and business identification purposes. It should not be treated as an automatic return address.

Please do not send any product back without first receiving return approval and instructions from BuyAura. The appropriate return address and procedure will be provided after your request has been reviewed. Unauthorized returns may not be accepted.

For return eligibility, damaged or incorrect-item claims, refunds, exchanges, and cancellation conditions, please review our Return and Refund Policy.

Contact Details

We may update these contact details or customer-support hours when necessary. The latest information will always be published on this page.