Contact information

BuyAura is an online retail store serving customers throughout Pakistan. For product questions, order assistance, delivery updates, returns, refunds, or any other customer support matter, you can contact us using the details below.

Business Information

Business Name: BuyAura

Customer Support Email: support.buyaura@gmail.com

Phone and WhatsApp: +92 321 0399964

Business Address:

BuyAura Lahore, Punjab 53800 Pakistan

Customer Support Hours

Monday to Saturday: 10:00 AM – 6:00 PM (Pakistan Standard Time)

Sunday and Public Holidays: Closed

Messages received outside our support hours will be reviewed on the next working day.

Order Related Enquiries

For assistance with an existing order, please provide:

Order number

Customer name

Phone number used during checkout

This helps us locate and assist you quickly.

Returns

The business address mentioned above is provided for business identification and customer contact purposes.

Please do not send any product back without receiving return approval and instructions from BuyAura first.

The return address and required procedure will be provided after your request has been reviewed.

Unauthorized returns may not be accepted.

For return eligibility, damaged products, incorrect items, refunds, exchanges, and cancellation conditions, please review our Return & Refund Policy.

Contact Details  

BuyAura may update contact details or customer support hours when necessary.

The latest information will always be available on this page.

Contact Us

Phone / WhatsApp: +92 321 0399964

Email: support.buyaura@gmail.com

Location: Lahore, Pakistan